Parcel delivery continues to be a critical component for small and medium-sized business, with the potential to greatly enhance your customer service and profitability – or leave you with a massive headache.
Ontime’s Driver Engagement Manager, Kelly Cronin, recently spoke with Fleet Auto News as part of their 'Women in Fleet' column.
Outsourcing is hugely valuable to small business – in fact its benefits are magnified for start-ups and small business, provided you make the right choices.
“Auto parts companies need to understand the difference between hype and reality when it comes to transport and logistics trends” - Walter Scremin, Ontime CEO
Hidden-costs gremlins can become difficult to find and difficult to eliminate once they become entrenched. So we must start by understanding how they sneak in and inflate your transport costs.
Studies in recent years show parcel delivery has become more important to customers. In fact, poor delivery performance can cost you repeat business, and possibly damage your reputation.
After initially investing in two vehicles and drivers for parts delivery, Greg Welch, owner of Melbourne-based Welch Auto Parts, considered an in-house delivery solution to better manage business growth and to outsource the risks involved in running its own delivery fleet.
As the proud naming rights sponsor of the Riddell District Football and Netball League (RDFNL), Ontime Group would like to congratulate Romsey’s Jaidyn Caruana and Stefanie Symes, who took home both the Bowen and Ryan Medals respectively at last week’s awards night.
Outsourcing to Ontime Delivery Solutions brings many advantages to your business. We have invested heavily in Information Technology to optimise operational and administrative procedures, and we pride ourselves on ensuring that our services and delivery technology cause minimal interference in the day-to-day running of your business.
For Madison(9), India(7) and Mila(5) James, nothing could top having a day off from school on a cold Tuesday in July. Or so they thought. Carlton's smallest mega fans were on their way to Carlton Football Club for a very special day with their beloved team.
Walking out onto the field with your hero Patrick Cripps would be a dream for hundreds of Carlton fans, but for Chrysostomos 'Sos' Christodoulou, this became a reality for the eight-year-old from Camberwell, who was the very lucky winner of our Ontime Junior Mascot competition.
Scott James had a big job on his hands last Sunday. As the winner of Ontime’s coin toss competition, Scott got to walk out into the middle of the field among his beloved Blues at Marvel Stadium.
Paper bag manufacturer the O’Kelly Group, established in 1948, was initially hesitant about sourcing an in-house delivery transport solution, but General Manager, Sarah O’Kelly, said the company needed to consider more flexible approaches to transport.
A delivery transport ‘arms race’ is underway and is a potential threat to business as ever-shorter delivery times and greater professionalism lift customer expectations across the board.
Are you interested in being an owner-driver but not sure how to make it work? Peter James has been an Ontime Delivery Solutions owner-driver for 25 years, loves his job, and has some valuable tips for anyone who may think owner-driving is for them.
We are delighted to announce that Ontime Delivery Solutions is a finalist in the 2017 Optus My Business 'Transport and Logistics Business of the Year' award.
If, as Einstein said, insanity’s definition is doing the same thing over and over and expecting a different result, then many businesses are certifiable when it comes to couriers. Perhaps another way of putting it is couriers drive them crazy.
Businesses that own and manage their own delivery fleets are open to multiple risks and liabilities, and may not understand all their responsibilities. Many businesses avoid these risks by outsourcing the fleet management to specialists. But, before making any decision, it’s important to understand the risks inherent in fleet management...
At Ontime we pride ourselves on differentiating ourselves from other employers in the transport and logistics business. We’re committed to providing our contractors with sustainable, family-friendly roles that offer work-life balance and, if you speak to our contractors, you’ll find we live by these values.
No matter how solid your business is, or how great your relationship is with your employees, human resources issues are going to arise from time to time. Nobody wants to be in the position of having to let a valued member of staff go, but sometimes the economic climate means personnel changes have to be made.
Many business owners feel a sense of dread around public holidays because a day off creates backlogs in the business. But with several public holidays on the way, including Easter, now is a good time to ask how your business can better cope with a day off.
While you can’t plan for every possible contingency – for example, there’s no way of knowing if a vehicle is going to be caught in an unexpected traffic meltdown – following these six rules for deliveries will make you look good and keep your customers coming back: