After initially investing in two vehicles and drivers for parts delivery, Greg Welch, owner of Melbourne-based Welch Auto Parts, considered an in-house delivery solution to better manage business growth and to outsource the risks involved in running its own delivery fleet.
Paper bag manufacturer the O’Kelly Group, established in 1948, was initially hesitant about sourcing an in-house delivery transport solution, but General Manager, Sarah O’Kelly, said the company needed to consider more flexible approaches to transport.
A delivery transport ‘arms race’ is underway and is a potential threat to business as ever-shorter delivery times and greater professionalism lift customer expectations across the board.
Are you interested in being an owner-driver but not sure how to make it work? Peter James has been an Ontime Delivery Solutions owner-driver for 25 years, loves his job, and has some valuable tips for anyone who may think owner-driving is for them.
We are delighted to announce that Ontime Delivery Solutions is a finalist in the 2017 Optus My Business 'Transport and Logistics Business of the Year' award.
If, as Einstein said, insanity’s definition is doing the same thing over and over and expecting a different result, then many businesses are certifiable when it comes to couriers. Perhaps another way of putting it is couriers drive them crazy.
Businesses that own and manage their own delivery fleets are open to multiple risks and liabilities, and may not understand all their responsibilities. Many businesses avoid these risks by outsourcing the fleet management to specialists. But, before making any decision, it’s important to understand the risks inherent in fleet management...
At Ontime we pride ourselves on differentiating ourselves from other employers in the transport and logistics business. We’re committed to providing our contractors with sustainable, family-friendly roles that offer work-life balance and, if you speak to our contractors, you’ll find we live by these values.
No matter how solid your business is, or how great your relationship is with your employees, human resources issues are going to arise from time to time. Nobody wants to be in the position of having to let a valued member of staff go, but sometimes the economic climate means personnel changes have to be made.
Many business owners feel a sense of dread around public holidays because a day off creates backlogs in the business. But with several public holidays on the way, including Easter, now is a good time to ask how your business can better cope with a day off.
While you can’t plan for every possible contingency – for example, there’s no way of knowing if a vehicle is going to be caught in an unexpected traffic meltdown – following these six rules for deliveries will make you look good and keep your customers coming back: